Questions about shopping at Elaf Maison.
What does Elaf Maison sell?
Women’s clothing (ladies suits and women’s fashion), men’s clothing (unstitched men’s suits), elegant jewellery for women, and fashion accessories including handbags, watches and sunglasses — all under one brand. Our tagline is “Modern Style & Timeless Elegance.”
Is delivery free?
Yes. Delivery is free. Please see our Shipping & Delivery page for delivery areas and further details. No shipping charge applies.
Are the men’s suits stitched or unstitched?
They are supplied unstitched. Stitched outfits in the photos are shown for styling reference only. If you are unsure, please contact us.
What payment methods are accepted?
We accept two payment methods. Cash on Delivery — pay in cash when your order is delivered; your payment stays marked as pending until collection is confirmed. Advance Payment — Manual Bank Transfer — pay the full order total in advance by bank transfer; the account details and instructions are shown at checkout when you choose this method, and your order is processed after payment is verified. Bank transfer is an alternative to Cash on Delivery, not an extra deposit on a Cash on Delivery order.
Can I return or exchange an item?
Please see our Returns, Exchanges & Refunds page. Return windows, eligibility and refund details will be confirmed there before launch, and no return or refund promise is made here until then.
How can I contact Elaf Maison?
Email elafmaison@gmail.com, call +92 309 4282898, message us on WhatsApp, or use the Contact page on this site. Our address is House No. 998, Block B, Peoples Colony No. 2, near Fawara Chowk, Faisalabad, Punjab, Pakistan.